Privacy Policy apkkiss

This Privacy Policy is published by apkkiss ("we", "apkkiss") and applies to all members using the apkkiss platform in Malaysia, including the apkkiss.app website and all related services we offer.

Apkkiss takes our responsibility to protect your privacy seriously. As an online entertainment platform operating in Malaysia and serving Malaysians, we are bound by and fully comply with the provisions of the Personal Data Protection Act 2010 (PDPA) and the guidelines issued by the Department of Personal Data Protection Malaysia.

By registering an apkkiss account or continuing to use our services, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please contact us to close your account.

Apkkiss only collects personal data that is strictly necessary to provide our services to you. The following are the categories of data we collect:

2.1 Data You Provide Directly

2.2 Automatically Collected Data

When you browse and use the apkkiss platform, we automatically collect the following technical information to ensure the platform operates smoothly and securely:

• IP address and approximate location based on IP;
• Device type, operating system, and web browser version;
• Date, time, and duration of each usage session;
• Pages visited and navigation patterns within the apkkiss platform;
• Gaming activity logs, deposits, and withdrawals;
• Cookie data and device identifiers.

2.3 Data from Third-Party Sources

In certain circumstances, apkkiss may receive additional information about you from legitimate service providers such as Malaysian payment processors (e.g., Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks) for transaction verification and fraud prevention purposes.

Apkkiss uses the personal data collected for the following purposes, all grounded in a valid legal basis under Malaysia's PDPA:

• Service Provision: Creating and managing your member account, processing deposits and withdrawals via your preferred Malaysian payment methods, and enabling access to all games on the apkkiss platform.
• Identity Verification: Comply with KYC (Know Your Customer) requirements and anti-money laundering (AML) procedures as mandated by Malaysian law.
• Account Security: Detecting and preventing fraudulent activity, hacking, or misuse of the apkkiss platform by unauthorised parties.
• Communications: Sending important account notifications, transaction confirmations, security updates, and promotional information (with your consent).
• Platform Improvements: Analysing how members use apkkiss to improve the user experience, enhance platform performance, and introduce new features relevant to Malaysian users.
• Legal Compliance: Comply with all applicable Malaysian laws, regulations, and regulatory directives.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate assistance to members who may need support.

Apkkiss does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, under the following limited circumstances, we may share your data with trusted parties:

4.1 Authorised Service Providers

Apkkiss works with third-party service providers that help us operate the platform, including Malaysian payment processors (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX), identity verification service providers, and technical infrastructure providers. All these parties are bound by strict confidentiality agreements and may only use your data in accordance with apkkiss's instructions.

4.2 Legal Requirements

Apkkiss may be required to disclose your personal data to Malaysian authorities such as the police, courts, the Companies Commission of Malaysia (SSM), or other regulatory bodies where required by law, court order, or official directive from a competent authority.

4.3 Business Transfer

In the event of a merger, acquisition, or sale of apkkiss assets, members' personal data may be transferred to the new entity. Should this occur, members will be notified via email and a notice on the website at least 30 days before the transfer takes place, and members have the right to close their accounts before the transfer is completed.

Apkkiss implements comprehensive technical and organisational security measures to protect member personal data from unauthorised access, alteration, disclosure, or unlawful deletion. These measures include:

• 256-bit SSL/TLS Encryption for all data transmitted between your browser and apkkiss servers;
• Data-at-rest encryption for all personal and financial data stored in our databases;
• Two-Factor Authentication (2FA) available to all apkkiss member accounts;
• Multi-layered firewall and intrusion detection systems (IDS/IPS) operating 24/7;
• Role-based access control — only apkkiss staff with a legitimate business need may access member data;
• Regular security audits by an independent party to assess the effectiveness of our data protection measures;
• Privacy and security training mandatory for all apkkiss staff who handle personal data.

While we take all reasonable precautions, no security system can be guaranteed 100% secure. You also play an important role in protecting your apkkiss account by using a strong password and never sharing your login credentials with anyone.

Under Malaysia's PDPA, you have the following rights regarding your personal data held by apkkiss. You may submit a request to exercise any of these rights via email privacy@apkkiss.app:

Apkkiss uses cookies and similar tracking technologies to enhance the user experience, maintain your login session, and analyse platform usage patterns. The types of cookies we use are as follows:

You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of the apkkiss platform and your gaming experience.

Personal data of apkkiss members is processed and stored primarily on servers located in Malaysia and the Asia-Pacific region. Where data needs to be transferred outside Malaysia for technical operational reasons, apkkiss ensures that:

• The recipient country maintains a level of data protection equivalent to or higher than Malaysia's;
• A valid and binding data transfer agreement has been established between apkkiss and the receiving party;
• Such data transfers comply with all Malaysian PDPA requirements and applicable laws.

Apkkiss will not transfer member personal data to any country or jurisdiction that lacks adequate data protection legislation without first obtaining explicit consent from the member concerned.

The apkkiss platform is intended exclusively for individuals aged 21 years of age and above only. apkkiss does not knowingly collect or process personal data from individuals under the age of 21. Should we discover that personal data of an individual under 21 has been collected without valid consent, we will take immediate steps to delete that data and close the account in question.

If you believe that a child or individual under 21 years of age has registered an account on apkkiss, please contact us immediately at privacy@apkkiss.app so that appropriate action can be taken.

Apkkiss retains members' personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable Malaysian law. In general:

• Active account data: Retained for the duration your account is active and for 7 years following account closure for legal compliance purposes;
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements;
• Gaming activity logs: Retained for 2 years for dispute resolution and security audit purposes;
• Customer support communication data: Retained for 3 years from the date of last interaction;
• Analytics cookie data: Stored for a maximum of 2 years.

Upon expiry of the relevant retention period, your personal data will be securely deleted or permanently anonymised so that you can no longer be identified.

Apkkiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements to the way we protect your data. You will be notified of any material changes through:

• Notification email to your registered email address;
• A clear and prominent notice on the apkkiss.app homepage;
• In-account notifications when you log in.

The date of the most recent update will always be displayed at the top of this Privacy Policy. Your continued use of the apkkiss platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. Please review this page periodically to stay informed of how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way apkkiss handles your personal data, please contact our Data Protection Officer through the following channels:

• Privacy Email: privacy@apkkiss.app
• General Support Email: support@apkkiss.app
• Live Chat: Available 24/7 at apkkiss.app

We are committed to responding to all privacy-related enquiries within 21 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) through their official channels.

For general enquiries, you may also visit the FAQ us for immediate assistance.